Shipping and Returns

Shipping Information

Craft and Collect is pleased to offer reliable shipping options for our valued customers. Every item will be handled and shipped with care to ensure everything arrives safely and securely. We currently provide shipping services to Canada and the United States. For other locations, please contact our support team for assistance.

Processing Time

After placing an order, we typically process it within 1-3 business days. During high-demand periods or sales events, processing may take slightly longer, but we’ll always strive to get your order out as soon as possible. Many of our items are made to order and we have high standards so we appreciate your patience while we get your items together.

Shipping Rates

Shipping costs depend on the destination, package weight, and shipping method selected during checkout. You can review the shipping charges before finalizing your purchase.

Delivery Time

Delivery times vary based on the shipping method and destination. Standard shipping usually takes [3-7] business days, while expedited shipping options are available for faster delivery.

Order Tracking

Once your order is shipped, we will provide you with a tracking number via email, allowing you to monitor the delivery status of your package.

International Shipping

For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. The customer is responsible for covering these additional charges, if applicable.

Returns and Exchanges

We want you to be satisfied with your purchase. If for any reason you’re not completely happy with your order, you may return it within 30 days of delivery. Please review our Returns and Refunds policy for detailed instructions on initiating a return or exchange.

If you encounter any issues or have questions about shipping or returns, please don’t hesitate to contact our support team through our contact page.